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October 07, 2008 Est 1999 Scotland's award-winning independent newspaper
Brown facing revolt as more personal data disappears in internal mail

By Westminster Editor James Cusick and Health Correspondent Judith Duffy

GORDON BROWN is facing the growing possibility of a party revolt as it emerged yesterday that more data from government agencies has gone missing, and polls suggested the recent run of crises is damaging the government.

SPECIAL REPORT

Losing the plot
Part one: How bad is it for the government?
By James Cusick, Westminster Editor

Losing the plot
Part two: A litany of IT disasters
By Iain S Bruce, Technology Editor

Losing the plot: Countdown to a catastrophe
Part three: How it happened
By Neil Mackay

Government: the real identity thief
By Ian Bell

Lost discs are last nail in the coffin of the ID card scheme
What we think

Child benefit fiasco may make us grow up about data protection
Business Comment

HM Revenue and Customs (HMRC), yesterday confirmed it was looking for another lost package containing six discs, which went missing in the post after being sent on October 10 from a tax credit office in Preston to its Whitehall HQ in London. The discs held recordings of phone conversations between an individual tax credit claimant and an HMRC helpline.

Last week the revelation that personal details of 25 million people contained on two computer discs had gone missing after being posted by HMRC sparked outrage, with the Conservatives describing it as a "catastrophic failure".

A newly published poll has suggested that the series of crises - which includes the handling of the run on Northern Rock - has wiped out Labour's reputation as the best party to handle the economy and damaged Prime Minister Gordon Brown's standing with voters.

Conservative leader David Cameron has overtaken Brown as the leader considered to have the best policies for Britain, with particularly strong support among the young. Just two months ago Labour enjoyed a 12-point lead over the Tories on managing the economy. This has been erased, with the two parties now neck-and-neck on 38%.

Leading Blairites are said to be dismayed at what has happened to New Labour's legacy under Gordon Brown.

One MP told the Sunday Herald: "Cameron telling Gordon Brown that he needed to get a grip' was a low point. Unless Gordon admits there are problems, we'll just have more problems."

When Northern Rock's difficulties became public, Brown's poll rating suggested he was seen as a "safe pair of hands" in a crisis. But the recent revelation that £25bn was lent to the bank appears to have dented this image.

The new survey says a majority of those questioned regard Brown as being bad at handling a crisis.

In the wake of the loss of 25 million people's personal details by HMRC, a slim majority (49% to 47%) also said chancellor Alistair Darling should quit.

Blair loyalists are now threatening to move against Brown should Labour's fortunes dip further in the polls.

One Blair loyalist who spent years as a policy adviser, said any resignation within the senior ranks of the Cabinet would "create havoc" before 2010, the latest date for a general election.

He said "So far there's been an image of unity. But even that in recent weeks has looked shaky. David Miliband isn't happy at the Foreign Office and other senior ministers want to see Brown widen his close circle of advisers."

Meanwhile, the Scottish government has admitted a package containing the personal details of 200 people has gone missing in the post.

The package was one of 162 sent from the Scottish Public Pensions Agency (SPPA) to NHS Greater Glasgow on October 26. It emerged yesterday that one package containing 200 statements had not been accounted for.

The statements contain names and National Insurance numbers, but no addresses and no bank account details. The package was sent by Fed Ex, the government's official courier, which is working to trace the item.

A government statement described it as a "serious matter" and said inquiries were continuing.

It added: "There is no reason to suspect fraud or theft and Fed Ex is currently working to trace the package.

"There is a review under way around data handling issues in the Scottish government."

A spokeswoman for NHS Greater Glasgow and Clyde said: "We await the findings of the SPPA and the Scottish government's inquiries as to its whereabouts."

But Nicol Stephen, leader of the Liberal Democrats in Scotland, said many people would be "understandably anxious" about the news.

He said: "It must move quickly to tell us what steps, if any, it has taken to secure our personal data and ensure it does not make the same mistakes as Customs and Revenue made."

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Posted by: nouveauxscum on 10:46pm Sat 24 Nov 07
It's been a terrible couple of weeks for the British. It will probably only get worse.

Nice wee line in trying to get the Scottish Government implicated in a similar disaster lol. Something sitting in a Scottish civil servants post-in pile does not equate to 25 MILLION records in the hands of f**k knows who.

Pathetic.
Posted by: I'm no really here on 11:00pm Sat 24 Nov 07
Maybe HP Sauce should hold an election and campaign on the need for a national database for our own protection.

Labour Nationally shows that they are no less incompetent that the SLP.

When are the polsters and newspapers going to have the courage to conduct a proper poll in Scotland.
Posted by: Alex Porter, Madrid on 11:40pm Sat 24 Nov 07
He could have called the election before all this. 's what happens to cowards. I imagine that when the English boot him out for being Scottish that he'll sit at home all day throwing darts at pictures of Gaza. What retirement for a guy who lied to his country for political gain in another country who hate him. Deserves all he gets.
Posted by: Mike, Edinburgh on 12:14am Sun 25 Nov 07
The fastest self destruction in political history is taking place before our eyes. Remember it well, as you will be marked out of ten in future years when you are asked where were you when Gordon Brown proved himself to be the worst leader of a political party since Lord Sutch and the Monster Raving Loony Party. I tell you if he just made a bit more effort Prime Minister Sutch would have become a great leader of the English.
Posted by: Graham, Glasgow on 12:22am Sun 25 Nov 07
Load of rubbish. Discs going missing. Everyone is on a file, including those! who think they are not on a file! And that includes Alex Porter even though he is apparantly in Madrid, perhaps cleaning the debrie from Francos Tomb.
Posted by: Alejandro Portero on 1:00am Sun 25 Nov 07
Graham wrote:
Load of rubbish. Discs going missing. Everyone is on a file, including those! who think they are not on a file! And that includes Alex Porter even though he is apparantly in Madrid, perhaps cleaning the debrie from Francos Tomb.
He won't be cleaning it, he'll be licking it, the little fascist toerag that he is
Posted by: craigy, south lanarks on 1:26am Sun 25 Nov 07
But Nicol Stephen, leader of the Liberal Democrats in Scotland, said many people would be "understandably anxious" about the news.

how much personal data was lost during the 8 years of libdum/lab misrule that we never heard about Nicol? ya wee gob sh1te
Posted by: Richard Quinn on 1:53am Sun 25 Nov 07
Let's get real here.

We are talking about millions of peoples personal identity here, and their bank security, etc, etc. In other words their lives, for as long as they live.

It is very serious indeed !.

And it's not only Mr Alistair Darling who should resign, it is also Mr Gordon Brown as he is the man in charge, and was involved in setting up the systems and giving it the ok.

This appears to be run by the same company who ran the election in May.

It appears that the DWP asked for people’s names and National Insurance Numbers ONLY, and was given the COMPLETE data on millions of people. Seemingly this was cheaper than filtering the data, which they should have done.

Very few people should have access to this information, and should not be able to access it, and remove it, without the highest security authority.

It really is basic computer security and Government must take their responsibilities seriously.

This could cost the Government, ie. you and me Billions of pounds.

And these are the same people who want to make it mandatory for people to give them all of their personal data, in the form of a Biological ID Card.

In the old system it is possible that you could eventually get a new account and password when things go wrong.

In the new Biological ID Card system, how is it possible to go out and get a new set of eyes or fingerprints if things go wrong.

Think about it !.

We haven't heard the last of this one yet.

We now have two pantomimes going, ie. Labour in Westminster and in Holyrood.
Posted by: Alejandro Portero on 1:59am Sun 25 Nov 07
Alex Porter wrote:
He could have called the election before all this. 's what happens to cowards. I imagine that when the English boot him out for being Scottish that he'll sit at home all day throwing darts at pictures of Gaza. What retirement for a guy who lied to his country for political gain in another country who hate him. Deserves all he gets.
Alex, mi hermano,¿que tal?

Your post is a bit confusing?"throwing darts at pictures of Gaza."

Why would he want to throw darts at pictures of the Hamas-led part of the Palestinian authority?

"lied to his country for political gain in another country"

When did he lie to Britain and which other country did he gain from politically?

I think you have been out in the Spanish sun too long, amigo. It is affecting you. When are you coming back home? Is it before after or with Sean Connery? Please try and make it before hell freezes over. Otherwise some will cast aspersions on your patriotism
Posted by: mt on 5:41am Sun 25 Nov 07
The government makes laws on Data Protection, Health & Safety, etc. These laws are rigidly enforced and businesses must adhere to them or they are penalised severely.
It is safer to drive within a business environment, i.e. a quarry, than it is to drive on our roads which means the government break their own laws on a daily basis.
By losing 25 million persons personal details, the Government have again broken their own laws.
It was the government who tied Britain up in red tape and made us slow and inefficient, perhaps now they will do something about it


Posted by: You know it makes sense on 7:13am Sun 25 Nov 07
Lets list what the govenment wants to keep on you - DNA,boimetric data, fingerprints,school history including anecdotal comment about the pupils homelife, medical records, tax records, gps car tracking, all telephone records, all internet access, all e-mails, criminal records and more much much more - and with everything linked to an ID card, yahoo!

DNA - no bother with presumed consent we will know who has what organ and where. Oh and with DNA the insurance industry will soon tell those poor hapless individuals who are uninsurable.

Medical records now there's another good un. Imagine if Gordon Brown had syphallis when he was university or if his wife had a severe mental disorder or a couple of teenage abortions. Some good old personal stuff for the public domain - but why shouldn't we know.

Think your medical records are private - well what about Atos. Who they you may say - well yes they are the international firm who medically assess benefit claimants. They also happen to be world wide software company - so again the poor happless find their data being spread wide and far.

Anyway, it's THE GOVERNMENTS RIGHT TO KNOW so get used to it suckers cos there ain't anything you can do.
Posted by: Bob, Edinburgh on 10:12am Sun 25 Nov 07
Can we please have some perspective on the data loss issue - there are strict processes and procedures in place in all government organisations covering data collection and provision which must have been ignored - this is a local management issue - do you really expect the Chancellor and PM to take local responsibility for ensuring that these are being followed.

Posted by: Mac, Dundee on 10:19am Sun 25 Nov 07
The other thing that has been lost in the post is Gordon Brown's vision thingy. Seemingly Brown bought it on EBAY months back and it has never turned up.

The problems facing public services in the UK are stark. Increasing privatisation and cut backs have resulted in these sorry messes that haunt government now.

Again and again people warned the Tories, Labour and LibDems that it is a complete fallacy to believe in the right wing mantra 'Public BAD - Private GOOD'

Well they and in particular Gordon Brown are all now reaping that whirlwind.
Posted by: Usul, Australia on 10:28am Sun 25 Nov 07
Data protection is like "nuclear safety" ie it must be 100% foolproof and last for eternity with no possibility of mistakes. This would clearly seem to be a job for God, if he can be persuaded to join the cabinet, but I thought Tony had moved already moved on to higher matters.
Posted by: jez, s/e london on 11:04am Sun 25 Nov 07
so much for postal deregulation and competition.
Posted by: Albert, Glasgow on 11:15am Sun 25 Nov 07
What a joke of a politician. Gordon of Cartoon indeed!
Posted by: Carole M, uk on 11:16am Sun 25 Nov 07
CALL TO ACTION: SCRAP THE ID SCHEME *NOW*

As the scandal around the HMRC Child Benefit data breach intensifies, even some sceptical Labour MPs are calling for a (temporary) halt to the ID cards scheme. This is not enough. MPs of all parties should be calling for the immediate and permanent scrapping of the Home Office's "identity management" programme.

Not just the card, not just the database, but also the mass 'data-sharing' that lies at the heart of government ID policy.

NOW is the time to write to your MP via http://www.WriteToTh
em.com asking that he or she demand an immediate and permanent stop to all development of ID cards and a National Identity Register.

If you don't already know his or her position, you can check how your MP voted on the ID cards legislation at http://www.TheyWorkF
orYou.com.

Be polite, be concise and make your points clearly - read NO2ID's lobbying guide (21KB PDF file) for advice on how to write an effective letter. Absolutely insist. The more MPs that receive mail on this from their constituents, the more the pressure will build to drop the scheme.

http://www.no2id.net
/downloads/print/NO2
ID-HowtoLobby.pdf
Posted by: Ike, glasgow on 11:28am Sun 25 Nov 07
Innit small but interesting that the Gov pays Fedex rather than The Royal Mail which is therefore implicitly tarred as uncompetitive by its own Government. More market penetration by the Yanks who grabbed all our data under the Thatcher/Major governments.
Posted by: tb303, Ivory Tower on 11:53am Sun 25 Nov 07
"The Yanks who grabbed all our data"

That is singularly the most stupid post I have ever seen on an internet forum.
Posted by: pehman, sussex on 12:31pm Sun 25 Nov 07
I heard what admitedly is a rumour last week that Maggie broon was facing being de-selected by his local CP.

Anyone heard any more?

Regardless of everthing even his own CP activists want to at least think they can get labour re-elected. Whereas staying with maggie well toss a coin.
Posted by: Des, somewhere over the rainbow on 1:02pm Sun 25 Nov 07
Richard Quinn wrote:
Let's get real here.

We are talking about millions of peoples personal identity here, and their bank security, etc, etc. In other words their lives, for as long as they live.

It is very serious indeed !.

And it's not only Mr Alistair Darling who should resign, it is also Mr Gordon Brown as he is the man in charge, and was involved in setting up the systems and giving it the ok.

This appears to be run by the same company who ran the election in May.

It appears that the DWP asked for people’s names and National Insurance Numbers ONLY, and was given the COMPLETE data on millions of people. Seemingly this was cheaper than filtering the data, which they should have done.

Very few people should have access to this information, and should not be able to access it, and remove it, without the highest security authority.

It really is basic computer security and Government must take their responsibilities seriously.

This could cost the Government, ie. you and me Billions of pounds.

And these are the same people who want to make it mandatory for people to give them all of their personal data, in the form of a Biological ID Card.

In the old system it is possible that you could eventually get a new account and password when things go wrong.

In the new Biological ID Card system, how is it possible to go out and get a new set of eyes or fingerprints if things go wrong.

Think about it !.

We haven't heard the last of this one yet.

We now have two pantomimes going, ie. Labour in Westminster and in Holyrood.
I am no fan of Labour but lets face it all the political parties would be guilty of this because no matter who is in power they all come up with schemes to supposedly save money..
I have been a victim of ID fraud & to get it rectified is no easy matter,banks do not want to give you monies stolen from you back & to sort out your credit rating after fraud is a nightmare..
My ID was stolen by, wait for it ,illegal immigrants from Africa working for a major call centre, they did not have the correct visas or the right to work in this country or Europe for that matter & yet they had access to thousands of peoples bank/credit details.
Posted by: SEUMAS, TAIN on 2:03pm Sun 25 Nov 07
##ALEXJANDRO##
Presumably the Gaza referred to is Paul Gascoigne and Brown's favourite goal when the aforementioned scored against Scotland.
Posted by: Jwil, Lanarkshire on 3:10pm Sun 25 Nov 07
My only concern is that they will find the discs and "with one bound they will be free".

For the benefit of those who have data on these discs I hope they do find them but that should not give the Westminster government the opportunity to say everything is OK.

My greatest wish is that we will never hear about ID cards again.

Posted by: Alex Porter, Madrid on 4:50pm Sun 25 Nov 07
My brave anonymous cyber-stalker is flirting with me again. I'd better lock my bedroom door. #Alejandro Portero on 1:00am

Oh, I forgot you were such a strong British nationalist but even if we accept your curious view that 'Britain' is a nation then the answer to your question about Brown: "When did he lie to Britain and which other country did he gain from politically?" - the answer would be the USofA.

You know that with Blair he lied about the reasons and legality of the Iraq war. Yes, the war that has caused a million unnecessary deaths half of which were children under 5. The situation is worse in Afghanistan.

However your British patriotism blinds you to a few Muslims getting slaughtered here and there doesn't it. And then you have the hypocrisy to bandy around the word fascist like it was confetti.

Supporting British wars, using weapons of mass destruction and PM Breun who wants to introduce detention without trial for 56 days is a little on the fascist side, wouldn't you say?

Britain and Herr Breun are over. For the nations of this world - the sooner they are gone the better.
Posted by: Hud yer Wheesht on 4:52pm Sun 25 Nov 07
The missing pension stuff now found where it was sent to - in Glasgow, the BBC now reporting.
Posted by: Alex Porter, Madrid on 6:16pm Sun 25 Nov 07
Seems the systems worked well and it is not a problem 'across uk governments'. Now where are those 25 million records London Labour have lost? Perhaps Jackie Baillie would like to provide an opinion on the subject?
Posted by: Jwil on 7:05pm Sun 25 Nov 07
Phew!!!
Posted by: BM, Glasgow on 8:12pm Sun 25 Nov 07
Jwil wrote:
My only concern is that they will find the discs and \\\"with one bound they will be free\\\".

For the benefit of those who have data on these discs I hope they do find them but that should not give the Westminster government the opportunity to say everything is OK.

My greatest wish is that we will never hear about ID cards again.

That's right. They will burn duplicate disks, plant them at the bottom of a huge pile of bumph on some civil servant's desk, then when they are found a few days or weeks later they will say the original disks have been found and were never lost in the first place!
Posted by: Graham, Glasgow on 8:58pm Sun 25 Nov 07
Still had ma purridge this morning, weather reasonable. Checked bank account, still skint. Nothing really all that new in the newsfront that has not happened before. Maybe I should just make up a story abour Discs and Party Funding, Edjikashun etc. Anything to pass the time. Seems as I get older I have heard it all before. Life would be so boring without a manufactured press scandal.
Posted by: Richard Quinn, Glasgow on 1:30am Mon 26 Nov 07
Let's get real here.

We are talking about millions of peoples personal identity here, and their bank security, etc, etc. In other words their lives, for as long as they live.

It is very serious indeed !.

And it's not only Mr Alistair Darling who should resign, it is also Mr Gordon Brown as he is the man in charge, and was involved in setting up the systems and giving it the ok.

This appears to be run by the same company who ran the election in May.

It appears that the DWP asked for people’s names and National Insurance Numbers ONLY, and was given the COMPLETE data on millions of people. Seemingly this was cheaper than filtering the data, which they should have done.

Very few people should have access to this information, and should not be able to access it, and remove it, without the highest security authority.

It really is basic computer security and Government must take their responsibilities seriously.

This could cost the Government, ie. you and me Billions of pounds.

And these are the same people who want to make it mandatory for people to give them all of their personal data, in the form of a Biological ID Card.

In the old system it is possible that you could eventually get a new account and password when things go wrong.

In the new Biological ID Card system, how is it possible to go out and get a new set of eyes or fingerprints if things go wrong.

Think about it !.

We haven't heard the last of this one yet.

We now have two pantomimes going, ie. Labour in Westminster and in Holyrood.
Posted by: Graham, Glasgow on 3:10am Mon 26 Nov 07
RQ, 1:30 AM. NOT MUCH HAPPENING tonight RQ to get me over exited!!
Posted by: Richard Quinn, Glasgow on 4:07pm Mon 26 Nov 07
Let's get real here.

We are talking about millions of peoples personal identity here, and their bank security, etc, etc. In other words their lives, for as long as they live.

It is very serious indeed !.

And it's not only Mr Alistair Darling who should resign, it is also Mr Gordon Brown as he is the man in charge, and was involved in setting up the systems and giving it the ok.

This appears to be run by the same company who ran the election in May.

It appears that the DWP asked for people’s names and National Insurance Numbers ONLY, and was given the COMPLETE data on millions of people. Seemingly this was cheaper than filtering the data, which they should have done.

Very few people should have access to this information, and should not be able to access it, and remove it, without the highest security authority.

It really is basic computer security and Government must take their responsibilities seriously.

This could cost the Government, ie. you and me Billions of pounds.

And these are the same people who want to make it mandatory for people to give them all of their personal data, in the form of a Biological ID Card.

In the old system it is possible that you could eventually get a new account and password when things go wrong.

In the new Biological ID Card system, how is it possible to go out and get a new set of eyes or fingerprints if things go wrong.

Think about it !.

We haven't heard the last of this one yet.

We now have two pantomimes going, ie. Labour in Westminster and in Holyrood.
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